Does Telehealth Therapy Actually Work? A Psychologist’s Honest Guide
Online therapy (or telehealth therapy) has become a familiar part of modern mental health care but many people are still unsure whether it's as effective as face-to-face sessions.
If you’ve been wondering whether seeing a psychologist online can really help, or if it’s just another Zoom call that leaves you feeling flat, you’re not alone. As a registered psychologist, I work with many clients via telehealth across Australia and I can tell you this: telehealth therapy can be just as effective, connected, and meaningful as in-person support. Sometimes, it’s even more so.
Here’s what you need to know:
💻 What Is Telehealth Therapy?
Telehealth therapy simply means you attend your session with a psychologist via a secure video call or phone call, rather than in a physical office. You still get the same evidence-based support, you still build a relationship with your therapist, and you still work toward your goals, just from the comfort of your own space.
✅ Is Telehealth Therapy Effective?
Research says yes and so do thousands of clients around the world.
Studies have consistently shown that telehealth is just as effective as in-person therapy for a wide range of mental health concerns, including:
Anxiety and stress
Depression and low mood
Trauma and PTSD
Relationship issues
Burnout and emotional exhaustion
Perinatal mental health
Life transitions and identity struggles
In fact, for some people, telehealth offers added benefits that make it even easier to engage in therapy consistently and comfortably.
💡 The Benefits of Online Therapy
1. Therapy That Fits into Real Life
You don’t have to drive across town, find a babysitter, or rush out of work early to make your session. You can attend from your home, car, lunch break, or even while walking (yep—walk and talk therapy can happen via telehealth too!).
2. Comfort in Familiar Spaces
Some people open up more easily when they’re in their own environment. Whether you’re wrapped in a blanket on the couch or sitting in your favourite park, you can show up to therapy as you are—messy hair, tears, coffee in hand and all.
3. Access to the Right Psychologist (Not Just the Closest One)
Telehealth removes location barriers, so you can work with a psychologist who really gets you not just someone nearby. This is especially helpful for:
People in rural or remote areas
New mums or primary caregivers
Busy professionals or shift workers
People with mobility or health challenges
4. More Flexibility, Less Missed Sessions
Let’s be honest, life can be unpredictable. Kids get sick. Schedules change. Energy dips. Telehealth allows more consistency and less disruption in your therapeutic journey, even when life is chaotic.